For troubleshooting issues with your phone, please call from a phone other than the one you need help with.

 *2 from your Sprint phone

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Send a note to to let us know about your Sprint experience. Include your name, the name of account holder, your Sprint phone number and your preferred method of contact.

Mailing Address:

6391 Sprint Parkway
Overland Park KS 66251-4300

No returns will be accepted at this address. Find more information on our
To avoid delays, please include this information when you write to us:
  • Customer name
  • Telephone number
  • Account number
  • PIN (if you have one on your account)